Policies

Policies

DELIVERY & SHIPPING
We offer shipping to Australia

Australia
Australia Post handle most of our orders with the Exception of Rods and Reels which will be sent via Courier with a signature required.

Postage Costs:
Express Post $13.99 Tracking provided (Excludes Rods)
Regular Post $11.99 Tracking provided (Excludes Rods)
Courier $19.99 Sign and Insurance (Excludes Rods)
1 x Piece Rods $55 includes split butt

Orders over $130 in value will get Free Shipping (excluding rod orders)

Rods will not be shipped unless freight is payed for. Any cancelled orders due to non payment of freight will incur transaction fee's.

Express post should be take 1-3 working days unless the customer is located outside the Australia Post Local Service. 

Courier Sign and Insurance includes insurance up to $1500

Rods
All  1 piece rod shipments have a flat rate of $55. Please allow extra time for rod deliveries, base times are 5-7 Business days for rod deliveries.
Please be aware that some rural address may incur additional delivery charges for rods. We will not send out any Rods where Express Post has been chosen at the checkout.

Order Tracking
Australia Post https://m.auspost.com.au/view/tracking

International
Please email info@fishin.com.au for all international orders.

Note
If your order is has not arrived in the durations shown above please contact us either by Phone or Email. PH 04252530964 Email info@fishin.com.au

PREORDERS
Please note that any preorders containing products that are in stock will not be shipped until the complete order is available to ship.

RETURN AND REFUND

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and be in the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable only for manufacturing issues or faulty products.

Any returns that have been payed for using Afterpay will incur a 6% charge.
"Afterpay Merchant fees are non-refundable in the event of a refund. Once a refund has been issued, Afterpay is not able to reverse or change this action"

Therefore we cannot refund the Full amount when asked for a refund with afterpay.

Any incorrect, missing or damaged items received must be reported within 24 hours of you receiving the delivery. If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.
4Bream owns the title of any extra goods shipped with your order that have been despatched in error.